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Showing posts from August, 2010

"You do not have permission to change your password"

I haven’t posted anything in a while, sorry about that. I’ll try to post more often. :-)We had a call recently regarding users changing their expired password whilst logging on to a computer attached to another domain. Unfortunately or fortunately, depending on which way you look at it, almost all of our clients are Windows XP, so our initial response to these sort of queries is to ask the Local IT Administrator to fully patch the client experiencing the problem. Taking an XP client to SP3 usually solves most of the problems listed on TechNet for this particular error. Unfortunately, patching didn’t work in this instance, and we weren’t sure why this was happening, so we logged a call with Premier Support. One of the articles we had missed in our initial investigations was highlighted to us by Microsoft - http://support.microsoft.com/kb/555340/en-gbThe article explained that we needed to reverse a change that was made on our Domain Controllers by the application of Server 2003 Service…